Terms of Service
Last updated: November 14, 2026
family-crest.app is operated by Tieli Liao (Singapore). By using the site you agree to these terms.
The service
You choose a style, colours, symbols and words; we draw a new crest with AI and set your family name and motto in type. Previews are free and limited to 3 a day. The gift pack is a one-time purchase of $5.99 (US dollars) and contains digital files only: a high-resolution PNG, a printable poster PDF and a page explaining the colours and symbols. Nothing is shipped.
Not a historical or official coat of arms
Every crest is an original design made for you. It is not a historical record, not evidence of ancestry and not a grant of arms from any heraldic authority. In some countries the use of arms is regulated; using your crest in a way that suggests an official grant is your responsibility.
Your rights to the crest
Once you have paid, you may use your crest for any personal purpose and for your own family’s small-scale use — printing, framing, invitations, clothing for a reunion, your own website. You may not resell the files as templates or stock art. Images made by AI may not qualify for copyright protection in every country, and we cannot promise that a similar design will never be drawn for someone else.
What you may not make
See the acceptable use policy: no hateful or unlawful content, no trademarks or the arms of real institutions, and no words that harass a person.
Payment and refunds
Payment is taken by Stripe when you check out. If something is wrong with your files, write within 14 days and we will fix it or refund you in full — see the refund policy.
Availability
We keep your order page and files available so you can download them again, but we recommend saving your files when you receive them. We may change or stop the service; if we do, paid orders will remain downloadable for at least 30 days after notice on this site.
Liability
The service is provided as is. To the extent the law allows, our total liability for any order is limited to the amount you paid for it. Nothing in these terms removes rights you have as a consumer under the law of your country.